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Samsung phones may be sending pictures to random people

Samsung phones may be sending pictures to random people

A bunch of Samsung Galaxy Note 8 and Galaxy S9 owners are reporting that the Samsung Messages app is randomly sending out photos stored on their device to people in their phonebook. Despite having no record on their phone, their bill confirmed that several photo messages had been sent.

The problem came to light on when a Samsung user took to Reddit to reveal his entire photo gallery was sent to his girlfriend without his knowing.

Samsung commented to Business Insider, saying: "We are aware of the reports regarding this matter and our technical teams are looking into it". According to the The Verge, Samsung is asking users to call the company's helpline if they are facing the problem. "However, there was record of it on mobile logs", one Redditor posted less than a week ago.

Troubleshooters have theorised that the issue, first reported by Gizmodo, may have been caused by an update to the smartphone's carrier settings, and Samsung's own Messages app.

Over on Samsung's forum, a Galaxy S9 user this week complained that Samsung Messages "has become VERY BUGGY" since T-Mobile started rolling out RCS support.

The affected devices appear to be exclusive to the most recent Galaxy S9 and Galaxy S9 Plus, and it's unclear whether other models are affected.

KitGuru Says: This is an bad bug to have in your Messaging app, I think it's a nightmare scenario for many people just to have their images dumped to a random contact. "Concerned customers are encouraged to contact us directly at 1-800-SAMSUNG", Samsung said in a statement. The Samsung Messages app doesn't show any sign of sending the photos, meaning the user is completely unaware of the picture messaging.

Both persons are on the same T-Mobile plan and it seems like anecdotes from other Redditors share this couples dynamic.